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Service Department

Nowhere are our years of experience in the RV Industry more important to our customers than in our Service Department. At Vellner's, we pride ourselves in our knowledge of not only where the industry is going, but where it has been.

Our RV Technicians are certified professionals whose many years of experience mean timely diagnosis and efficient repair of your RV problems.

No matter what make or model of RV you own, we can get you back on the road to trouble free RV'ing. In need of insurance repairs or custom manufacturing? Contact our Service Department for your free estimate.  Tired of the running around to get your motorhome serviced? At Vellner's, our licensed RV technicians will look after your coach needs and we'll make the arrangements for your chassis service.

As a 3rd generation company, we are keenly aware that our company's future depends on how we service our customers' needs today. The Service Department at Vellner Leisure Products will meet those customer needs.

To make an appointment in our Service Department or request an estimate call (403) 343-1464 or fill out our Contact form.

  

Ready for School...2010

ALS-SEMINAR-2007web Vellner Leisure Products is pleased to supply RV training seminars designed to assist those to “Enjoy the RV Lifestyle”. Al Gordon, one of our Journeyman RV Technicians, will facilitate the seminars.

Our calendar of events is listed below. All classes are to be held indoors at our dealership, 1890 – 49 Avenue, Red Deer. Classes will run one or two Saturdays per month from 11:00 am to 1:00 pm in our boardroom. Time will also be spent in the showroom and shop depending on the nature of the seminar.

Note that these seminars are free of charge and open to everyone to attend.

Come prepared with your questions and ready to learn more about your RV.

Jan 29
Vellner Leisure Products RV Sale and Customer Appreciation. (at the Westerner)
Feb 12 - 15
Red Deer RV Show, see me at the Vellner Leisure Products display for all your questions and answers, or stop by just to say “hi”!
March 20
Spring maintenance: RV Batteries, electrical systems, water systems, LP Gas systems
March 27
Spring maintenance: Tires, brakes and bearings, slides, hitches and towing, sealants.
April 17
De-winterizing, battery care, sealants. Question and answer time on any topic.
May 15
De-winterizing battery care, LP Systems. Question and answer time on any topic.
June 19
12 Volt system, slide-out care, brakes, bearings and towing. Question and answer time on any topic.
July 17
Hitches, towing, appliances, hot weather operation. Question and answer time on any topic.
August 14
Hot weather operation (appliances, towing, brakes and bearings) Question and answer time on any topic.
Sept 18
Winterizing, sealants, battery care, tips for living in your RV in winter. Question and answer time any topic.
October 16
Winterizing, sealants, battery care. Tips for living in your RV in winter. Heading south and have questions? Let me answer them for you!

As classes do fill up, please call 403-343-1464 to reserve your spot. Hope to see you there!

  

RV Care Network

Service Across Canada

rv_care Vellner Leisure Products is a founding member of a national organization that assures you of Vellner's quality service while you're on the road and away from home.  It's called RV Care Network Canada.

When you buy your RV from us, you're automatically a member of the RV Care Network.  From coast to coast, at 43 dealerships, the network provides you with a "safe haven" where you'll be welcomed and treated like part of the family.
Network dealerships adhere to strict standards of ethical conduct and service standards.  Each will assist you with whatever service requirements you may have including warranty repair.

You will further benefit from the collective buying power of this national organization which allows us to negotiate volume discounts on numerous products and services and pass these savings on to you, our RV Care member customers.

To learn more, visit RV Care on-line at: www.rvcare.ca

  

Service Specials

Here at Vellner Leisure Products we pride ourselves on our exceptional customer service.  Not only are our customers our number one priority in our Service Department,  we strive to provide great, timely service to all RV enthusiasts even if they purchased their RV elsewhere.

We are a member of RV Care, the largest network of independent RV dealers in Canada dedicated to ensuring that our travelling RV customers can be assured of quality service while away from home.

Please give us a call for all your service requirements. We would enjoy the opportunity to make you a part of the Vellner family of customers!